A companion to the TRON 2.0 Unofficial FAQ that provides up-to-date
news about the TRON 2.0 gaming community and TRON in general.





If you're having trouble with the TRON 2.0: Killer App Mod
Read this Troubleshooting Guide




TRON 2.0: Killer App Mod Help And Troubleshooting Guide

By TronFAQ on Saturday, November 20, 2010 at 7:56 AM
I've been seeing a lot of people doing Google searches, trying to find help when they have problems with the Killer App Mod. (You would think they'd read the ModDB site page or the documentation that comes with the mod, that already has troubleshooting advice in it. Or try to contact the creators when they have difficulties. But I guess people are impatient.)

Anyway, rather than have troubleshooting advice scattered through various sites, I'm going to collect all the advice together into one concise article.

This article is a work in progress, and will be edited from time to time to update and/or improve the information contained within it.



LAST UPDATED October 25th, 2012

Q: When I try to install the mod, I get a "TRON 2.0 has not been run before, you must run TRON 2.0 at least once" error. What's going on?

A: On Vista, Windows 7, and Windows 8, User Account Control (UAC) is turned on and the user does not have Administrator account privileges by default, unlike XP. TRON 2.0 requires Administrator privileges to work 100% correctly. If the game is not run in Administrator mode, it will not create files that the mod needs for installation.

To remedy this situation, watch this video which shows how to run TRON 2.0 in Administrator mode and how to install the mod correctly. For Windows XP, all the installation steps are exactly the same as Vista/7/8, except you should not need to set the game to run with admin privileges.

When you are asked to "run the game once", this does not mean you need to play the game for any length of time. Just start the game, and then immediately quit again from the main menu.

The mod should work on all versions of Windows: 98/Me/2000/XP/Vista/7/8. It was certainly tested on XP/Vista/7/8.




Q: When I use the mod, widescreen doesn't work. How can I fix this?

A: First, before installing the mod, make sure you are correctly identifying the aspect ratio and resolution your monitor is capable of.

Popular aspect ratios and resolutions:
  • 4:3 (640x480, 800x600, 1024x768, 1280x960, 1600x1200)
  • 5:4 (1280x1024)
  • 16:9 (1280x720 aka 720p, 1360x768, 1920x1080 aka 1080p)
  • 16:10 (1200x800, 1440x900, 1680x1050, 1920x1200, 2560x1600)
Once you've determined your aspect ratio and desktop resolution, select them during the installation of the mod when it asks for this information.

After the mod has been installed and you run the game: if from the TRON 2.0 main menu you go to Options > Display, the game will reset the resolution back down to 640x480. You will not be able to select any resolution that isn't in 4:3 aspect ratio, because the game does not allow you to choose them.

If this happens, quit the game and simply run the Killer App Mod manager program (Start > All Programs > TRON 2.0 Killer App Mod > TRON 2.0 Killer App Mod Manager). The Mod Manager will reset the resolution back to what you chose during the installation of the mod. It edits the display.cfg file in your TRON 2.0 folder, where the resolution of the game is set.

If the game is still not correctly displaying in widescreen, you might need to alter your GPU Scaling settings in the Nvidia Forceware or AMD/ATI Catalyst control panel.

Here are links to guides on how to change your GPU Scaling settings:

Turning on Nvidia GPU scaling (change setting to Use NVIDIA scaling with fixed-aspect ratio)
Turning on AMD/ATI GPU scaling (change setting to Maintain aspect ratio)

In both cases, the selection you need to choose may be blanked out. To fix this, temporarily lower your desktop resolution at least one setting below your current one. Then when you go back to the control panel, the option should be selectable. After making the change, return to your original desktop resolution. The setting might not appear to stick, but it should still be working. This is a flaw in both Nvidia's and AMD/ATI's drivers.

It's also possible that your monitor has an aspect ratio setting. This feature is sometimes called 1:1 pixel mapping. If your video card is set to use GPU scaling, this monitor feature should be turned off. Or, if your video card isn't using GPU scaling, then you will probably want to turn this feature on. But don't have both on at the same time.


If none of the above has helped, be aware that recent Nvidia drivers have had problems with correctly displaying games without "black bars" even when the Use NVIDIA scaling with fixed-aspect ratio setting is used. Read this message topic to learn more details.



Q: After installing the game, when I run it: it either crashes or I can hear music but I'm getting a blank or black screen. What can I do to fix this?

A: Locate your TRON 2.0 folder in the Windows Explorer and go inside it. If you installed the game to the default location, it will be at:

C:\Program Files\Buena Vista Interactive\Tron 2.0
(Windows XP/Vista/7/8 32-bit)

   OR

C:\Program Files (x86)\Buena Vista Interactive\Tron 2.0
(Vista/7/8 64-bit)

In your TRON 2.0 folder, highlight Lithtech.exe, and click the right mouse button. Click Properties, choose the Compatibility tab, and select Windows 98 or XP compatibility. A few people have reported that this helps.

Another thing to try, is hitting the Esc key a few times. Sometimes the game will get "stuck" when displaying the introductory videos and hitting Esc will skip them. This might take you to the main menu. If you click the Options button in the TRON 2.0 game launcher, there is a setting called Disable Movies that allows you to turn off the introductory videos.

Before installing the Killer App Mod, you should install the Unofficial v1.042 Patch rather than the Official one. The Official Patch still uses copy protection that does a disc check, which doesn't work so well for some people on newer versions of Windows like Vista/7/8. Note that the Killer App Mod adds Français/Deutsch/Italiano/Español language support to the Unofficial Patch.

DO NOT patch the game or use any kind of No-CD crack AFTER the Killer App Mod is installed. This will prevent the game from running at all. A No-CD crack is not necessary, because the Unofficial Patch recommended during the mod installation eliminates the disc check.


If none of the above works, visit this message topic. Download the file mentioned and run the registry script. But only do this as a last resort if the other suggestion didn't help. It forces TRON 2.0 to reset all its settings, and you will lose your preferences that you set in the game.



Q: I can't get the Killer App Mod to install at all. The installer crashes during installation. What can I do?

A: Try installing the mod in Windows Safe Mode. Restart the computer, and before the Windows bootup logo appears, hit the F8 key on the keyboard. This will bring up a menu. Choose Safe Mode. When you reach the desktop, run the installer again.

In the case of Windows 8, the F8 key alone no longer works when booting. You must press the Shift key and F8 at the same time.

If the installer complains that a previous version of the mod is installed, you'll need to delete a folder on your hard drive. If TRON 2.0 was installed to the default location, it will be at:

C:\Program Files\Buena Vista Interactive\Tron 2.0\Custom\Mods\Retail
(Windows XP/Vista/7/8 32-bit)

   OR

C:\Program Files (x86)\Buena Vista Interactive\Tron 2.0\Custom\Mods\Retail
(Vista/7/8 64-bit)

Delete the Retail folder. The installer should now allow you to continue.

Note that the installer will require approximately 2.5GB of hard drive space in order to install the mod. (1.5GB for installed files, and 1GB temporary space during installation.)



Q: When I try to install the mod, I get a file copying error. Why is this happening?

A: Extract the folder from the .zip archive with ALL THE FILES inside it, not just the setup executable. The installer copies the documentation in the extracted folder to the mod's installation directory.

If you've extracted the folder with all its contents and are still getting a copying error, then the download may not have completed properly and the .zip is corrupt. Download the .zip again.



Q: When I try to install the mod, my anti-virus quarantines or deletes some or all of the Killer App Mod installer files. (This may also happen silently, without the anti-virus notifying you.) Should I be worried?

A: No, the Killer App Mod installer absolutely does not contain any kind of virus. Your anti-virus program is giving you what's known as a false positive. Some anti-viruses are overzealous and incorrectly identify the compression used on the installer, or its patching activities, as suspicious.

Here are links to two online virus scan sites, to which the Killer App Mod installer runtime was submitted for scanning. Both sites reported the setup program as being clean.

Setup - Virustotal result
Setup - Jotti's malware scan result



Q: I noticed that while the gameplay, menus, etc. are working properly in widescreen, the cutscenes are not. What's wrong?

A: See the previous answer. Your anti-virus may have quarantined or deleted the part of the installer responsible for patching the game, so that the cutscenes would display correctly. You will probably need to uninstall the mod and then reinstall it again. When you reinstall, temporarily disable your anti-virus.

If you are concerned about disabling your anti-virus, look at the links in the previous answer to online virus scans. They reported the mod installer runtime as being clean.



Q: The game used to work with the mod installed, but now it keeps crashing. Why has it suddenly stopped working?

A: Unfortunately, a bug has been discovered in the Mod Manager. When it edits the game's configuration files, it sometimes removes a space or newline by mistake. Entries in the config files then get mashed together, and the game doesn't do error checking so it just crashes with Error copying file cres.dll, Could not init CircuitButeMgr, Couldn't initialize DebrisMgr, or a Client MFC error.

If you see the messages Error copying file cres.dll, Could not init CircuitButeMgr, or Couldn't initialize DebrisMgr, then just use the TRON 2.0 game launcher to run the game instead. This should solve the problem.

If you get a Client MFC error, look for the following files in the Windows Explorer if you installed the game to the default location:

C:\Program Files\Buena Vista Interactive\Tron 2.0\Profiles\ProfileName.txt
C:\Program Files\Buena Vista Interactive\Tron 2.0\Profiles\_ProfileName.txt

(Windows XP/Vista/7/8 32-bit)

   OR

C:\Program Files (x86)\Buena Vista Interactive\Tron 2.0\Profiles\ProfileName.txt
C:\Program Files (x86)\Buena Vista Interactive\Tron 2.0\Profiles\_ProfileName.txt

(Vista/7/8 64-bit)

Where ProfileName is the name of the current player profile you are using in the game. The defaults will be Player.txt and _Player.txt.

Load both files into a text editor, and look for the following entries in both the ProfileName.txt and _ProfileName.txt files:

PlayerModel = xxPlayerName = "PlayerName"

Change them to this, and save the changes in both files:

PlayerModel = xx
PlayerName = "PlayerName"


By separating the entries on to different lines, the game will no longer crash. The xx represents a number you will see in the files, and PlayerName represents the player name that you have chosen for yourself.

This issue with the Mod Manager will be fixed in the next version of the Killer App Mod.



Q: When I try to load my saved games with the mod active, the game crashes. What's happening?

A: The Killer App Mod updates and patches the game enough, so that older saved game files won't work any more. You need to start over with a new game. The mod fixes some problems with the Single Player missions and adds some minor enhancements, so you will probably want to start over anyway to enjoy the improved experience.



Q: In the Single Player Light Cycle section of the game, I can't access all of the Light Cycle colors. The original colors are locked, and it seems as though the new colors added by the mod are locked as well. How can I access them?

A: By default, the mod locks the original Light Cycle colors and provides new Light Cycle colors that are unlocked. When you go to choose your color, it might seem as if all the colors are locked. But if you click the left arrow to loop to the end of the color selections, you'll see that there are actually colors that are selectable. They just aren't at the start of the list.

If all the colors are actually locked, then something has gone wrong. Try running the Killer App Mod manager and make sure that the program shows New Light Cycles Unlocked. If not, place an X in the box beside it.

If you change your Player Profile name after the mod is installed, it will cause the Light Cycles to become locked again and you will get the error message The player profile PlayerName.txt could not be found. Where PlayerName is the name of your current profile. If you want to change your profile name, do it before installing the mod. If you change your profile back to the default Player, the error message will stop appearing and the Light Cycles will be unlocked again.

Note that this does not affect Multiplayer. All Light Cycle colors, both original and new, are always available there.



Q: I'm getting all sorts of graphical glitches, such as transparent or missing items (like the Light Cycle floor grid) or corrupted geometry. Is the mod causing this?

A: No.

On AMD/ATI cards, an anti-aliasing setting can cause geometry to become transparent when it shouldn't be, or even disappear altogether. While with Nvidia cards, recent Forceware drivers are not always working well with TRON 2.0. The graphic anomalies on Nvidia cards are confirmed both by myself, and independently verified by Stevedroid in this topic, to happen whether or not the Killer App Mod is installed and active.

If you own an AMD/ATI card
Change the Anti-Aliasing type from Adaptive to one of the others in the Catalyst control panel. This will cure transparent or missing geometry.

If you own an Nvidia card
There is currently nothing you can do to prevent the graphic anomalies except hit Alt-Tab to leave the game and then hit Alt-Tab again to come back. This resets the game's renderer and should clear up the glitches.

Changing the Power management mode (under Manage 3D settings) in the Nvidia control panel to Prefer maximum performance, seems to help a little to improve loading times and slightly decrease the occurrence of glitches.

Also, be sure that your graphics card is not overheating. Download and install a utility like MSI Afterburner to check your video card's temperature. On average, a video card should not go above 80° degrees Celsius, though some cards can go as high as 100° degrees while continuing to operate normally. Check around to see what temperature is normal for your video card while operating under full load playing games.



Q: I'm getting some other strange glitches. For example, on the Primary Docking Port level, an E-mail Archive Bin or I/O Node is far above or below where I can reach it. Or in the later fCon themed levels, particularly Command Module, the game sometimes crashes. Is the mod causing this?

A: Once again, the answer is no. These also happen without the mod, and are game bugs that were not fixed in the last v1.042 patch for TRON 2.0.

The problem with an E-mail Archive Bin or I/O Node being too high or low occurs quite rarely. If it does, loading the Autosave for the current level or an earlier save from the previous level, and playing through the game again until you reach the same point should eliminate it.

As for the crashing on later fCon themed levels, it seems to happen most often when fighting DataWraiths. There is really nothing you can do about it, except save often and reload after the game crashes, so you can try to get past the crashes and finish the game.



Q: I'm stuck on the third level (Program Integration). I used the Gold cheat, and Byte is now asking me to optimize a subroutine. I can't continue without optimizing, but it seems that all the subroutines are gold. What do I do now?

A: Even if you used the Gold cheat, one subroutine was deliberately left in Beta form. Precisely to prevent you from getting stuck at this point. Look for the Prankster Bit subroutine in the top subroutine library. This subroutine can be optimized and will allow you to continue.



Q: With the mod installed and active, I'm not able to connect to any servers in Multiplayer. Why is that happening?

A: Everyone must be using the mod in order to play together online. Even the server hosting the game must have the mod enabled.

If you have the mod but someone else does not, you will not be able to play against that person until you disable the mod or they download, install, and enable the mod.

LDSO does run Killer App Mod servers, but only on weekends. Every Friday evening to Sunday evening.

If there are no servers running the mod at the time you want to play: you will need to contact server operators and request that they start using the Killer App Mod, or host your own server. When setting up a server using the mod, you should add a KAMod tag to the name of your server so that players can differentiate between those either using or not using the mod.

Here is some contact info for a couple of the TRON 2.0 Server operators:

EN12-82.net
Tron-20.net
 
<< Home

16 comments so far.

  1. Anonymous January 11, 2011 7:06 PM
    HI sirs, in the forum, I have an pc with windows 7 64x with nvidia gt-220, when I try to install the game, what is downloaded from internet to my download folder, I recieve an error the game is not compatible with 64x operating systems, I saw the killer app mod to fix this kind of errors, BUT HOW I CAN INSTALL if I recieve this error when I install the game.
    Where I need to install the game, (folder)

    Thanks in advance.
  2. TronFAQ January 12, 2011 12:39 PM
    I don't know where you got your version of the game from. Perhaps it's a pirated version or some kind of "remix" that I've been seeing. Which is probably using a customized installer.

    But the original retail version of Tron 2.0 will install in a 64-bit version of Windows, and the game will run on all 64-bit versions of Windows.
  3. Anonymous January 20, 2011 9:35 PM
    Mod run fine, but I can't pick up energy. Health is fine. Energy things make the noise like I am using it but the value never goes up and the energy balls never deplete.
  4. TronFAQ January 22, 2011 10:18 PM
    The blue patch routines are Infinite Energy and never deplete. Only the green and red ones do.

    As for your energy bar not increasing, there's a bug in the game where sometimes the bar won't show an increase even though you have increased your energy level. Going to the System Memory screen with the subroutines and then leaving it again, will usually correct this.
  5. NintendoManX March 22, 2011 5:36 AM
    Hello. I had a lot of fun playing through the game again with improved graphics from the Killer App 2 Mod. I have a question about the second mod: User Error 2. I am running a dual core P2.4Ghz processor with 4 gigs of ram and Windows Vista. It has an nVidia GEForce 9600M graphics card. I have had NO GLITCHES OR ERRORS with Killer App or Tron 2.0. My problem is with the installation of Rez Handler. After I install and run it, it specifically says "Component 'COMDLG32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid"

    Well, I didnt change the install directory of rezhandler or the game installation. I had no previous problems with Killer APP installs or graphics or anything!

    Is there something I can do or a guide/FAQ pointer I have missed??
  6. Anonymous May 29, 2011 7:33 PM
    Ok. thx for the mod, but heres the problem: I downloaded everything, enabled admin mode, I did all the stuff you said, then I downloaded killer app mod, and when it was at the very end, the setup crashed. I tried again, and it said that I already have it installed. I tried everything: from reinstalling tron 2.0 to searching the directory. can you help me?
  7. TronFAQ May 30, 2011 9:54 PM
    @NintendoManX (or anyone else who has that problem with REZ Handler):

    http://www.ldso.net/tronforum/viewtopic.php?f=11&t=677

    @Anon:

    Like it says above:

    "If the installer complains that a previous version of the mod is installed, you'll need to delete a folder on your hard drive. If TRON 2.0 was installed to the default location, it will be at:

    C:\Program Files\Buena Vista Interactive\Tron 2.0\Custom\Mods\Retail
    (Windows XP, Vista or 7 32-bit)

    OR

    C:\Program Files (x86)\Buena Vista Interactive\Tron 2.0\Custom\Mods\Retail
    (Vista or 7 64-bit)

    Delete the Retail folder. The installer should now allow you to continue."

    The folder has to be there, because the installer checks for it and refuses to install if it sees the folder.

    The next version of the mod installer will be updated to handle errors more intelligently, like allowing you to install anyway and offering to delete the existing mod folder.
  8. Anonymous October 28, 2012 11:49 AM
    I appreciate your hard work but this is madening. I've uninstalled and reinstalled everything about 5 times and it still doesn't seem to work with 1920x1080 and 16:9. I install the original game, then the unofficial 1.024 patch, then the Killer App mod. Can't figure out what could be going wrong. I look in the display.cfg and it always say 1024x768. When I load the game there are black bars on the left and right sides of the screen.
  9. Anonymous October 28, 2012 11:54 AM
    BTW, I also tried to use the mod manager to reestablish the 1080p with 16:9 and I uinstalled and reinstalled Killer App Mod to try to reset the resolution. I absolutely cannot get this to work.
  10. Anonymous October 28, 2012 12:31 PM
    Ok, I figured out that it messes up the Killer App settings even if you enter the display settings in the Tron 2.0 splash screen menu. It only works if you set it and leave everything related to the display alone.

    So I finally got into the game in 1920x1080 and it's amazing! Beautiful graphics! If only someone would figure out how to put some aggressive anti-aliasing in there.

    Anyway, thanks for this mod! I just hope future versions are more user friendly.
  11. TronFAQ October 29, 2012 8:48 PM
    @Anon on October 28th:

    I know you probably won't end up seeing this, but I'm also replying for the benefit of anyone else out there who's reading.

    The issue with not being able to go to the Display screen without the resolution resetting, is mentioned both in the readme (included with the mod) and here.

    Being able to select any resolution in the game itself isn't something that was easy to fix, so at the time v1.1 was released (over 2 years ago now) it couldn't be implemented.

    However, in v1.2 this issue has been remedied. You can see previews of upcoming changes in v1.2 of the Killer App Mod on the LDSO Youtube channel. The changes are also mentioned in news posts on ModDB.

    http://www.youtube.com/user/redrain85
    http://www.moddb.com/mods/killer-app/news

    As for anti-aliasing, aside from using the AMD or Nvidia control panel to change your global settings (not ideal, to be sure), you can use programs like Radeon Pro and Nvidia Inspector to apply individual anti-aliasing profiles to games. Both programs can be obtained by clicking the "All TRON 2.0 Files" link on the right side of any page here, and scrolling down until you see the download links.

    I uploaded a video to the LDSO Youtube account showing Tron 2.0 at 1080p with a high anti-aliasing setting applied, and it looks great that way. Just make sure, if you have an AMD/ATI card, not to use the Adaptive anti-aliasing setting. Or else you will have geometry disappearing in the game.
  12. Jason Daniel December 04, 2012 8:32 AM
    The problem that I am having is that the aspect ratio and resolution that I selected in the installation of the mod (1920x1080, 16:9) did not seem to stick. I have followed the directions to the letter and have not gone into the options in-game at all. If I change the display.cfg to 1920x1080, then the mod changes it back to 1024x768. I know that it is supposed to replace whatever is changed with whatever was chosen during the installion, but I did not choose 1024x768.

    I remember managing to get this working properly maybe last year when I played through it, but I cannot remember what I did to get it to use the proper resolution.

    I will keep reinstalling and trying something else but in the meantime, do you know any reason why the installer would not use the resolution that I specified? Thanks.
  13. Jason Daniel December 04, 2012 12:01 PM
    I got it to work properly by trying one thing different: I ran Tron 2.0 in admin mode before applying the unofficial patch, then did everything else as the directions say. If anyone else has the problem that I had, this should clear it up. Thanks for your work on this mod. It allows me to continue to enjoy this game.
  14. Anonymous October 09, 2013 3:08 PM
    Um when I try to change something in the killer app mod manager and I play the game from the manager it comes up with the error "error copying file cshell.dll" can anybody help?
  15. TronFAQ October 09, 2013 4:09 PM
    @Anon: Just run the game's own launcher instead of the Mod Manager, and the error should go away. That error, and the solution for it, are mentioned in this article.
  16. Drakkhen February 21, 2014 11:09 AM
    For those who have a blackscreen with game running (you can hear the sound).

    If you have dual monitor, disable one, it did the trick for me.

    Hope this can help.

Post a Comment